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Yes, but the new registrar must be DNSSEC-aware for the transfer to complete successfully. If you attempt to transfer a DNSSEC-enabled domain name to a registrar that is not DNSSEC-aware, the transfer is blocked.
Can I transfer an expired domain name?
Yes. You can transfer an expired domain name if it is still in the registrar's renewal grace period. Grace periods differ by registrar and domain name extension. However, once the status indicates that the domain name is in registry redemption, you can no longer transfer it.
When transferring a domain name during the renewal grace period, you have two choices:
- You can renew your domain name, and then initiate the transfer with your new registrar.
- You can get the authorization code (if required) for the expired domain name, and then initiate the transfer with your new registrar.
You can also refer to Getting an Authorization Code to Transfer Your Domain Name to get an authorization code for your new registrar.
For Domain Names Registered Elsewhere If your domain name is registered elsewhere, contact your current registrar for renewal instructions or to get an authorization code. Then, initiate the transfer with us. For more information, see Preparing to Transfer Domain Names to Us and Transferring Domain Names to Us.
If you do not transfer or renew your expired domain name during the renewal grace period, your current registrar might release the domain name near the end of the grace period.
NOTE: If you do not renew your domain name before the grace period ends, you risk losing it to another registrant.
How do I transfer a domain name from Register.com to you?
We can accept transfers from any registrar, but each registrar has a different policy for approving transfers. Check with your individual registrar regarding its transfer policy.
Register.com sends an email message when they receive our transfer request. You have three days to reply to that email message, either approving or denying the transfer, or Register.com automatically denies the transfer. This is a policy of Register.com, and we have no control over it.
NOTE: Internet Corporation for Assigned Names and Numbers (ICANN) regulations prohibit transferring domains that you registered or transferred within the last 60 days. If your domain expired and you provide the required authorization, you can submit a request to us to initiate a transfer.
How do I change my admin email address at my current registrar?
Before you initiate a domain name transfer to us (also known as an incoming transfer), the administrative contact (admin) for your domain name must have a valid email address. If you are transfering a .au domain name to us, you must have a valid email address associated with your registrant contact information.
Having a valid admin email address is important because both registrars (your current registrar and us) use it to send you information about the transfer, such as your transfer IDs and authorization code (if required).
To Verify and Change Your Admin Email Address
- To verify the accuracy of your admin email address, check the Whois database.
- To change your admin email address, contact your current registrar. NOTE: If your domain name has private registration, a service that hides your personal information from the public, you cannot verify your admin email address in the Whois database. You must contact your current registrar to cancel the private registration, and then you can change the email address, if necessary.
Canceling Domain Name Transfers?
You can cancel incoming domain name transfers in the Domain Manager. Incoming transfers occur when you transfer a domain name from another registrar to your account with us.
NOTE: EURid charges a non-refundable fee for .eu domain name transfers. Therefore, you cannot get a refund if you cancel a .eu domain name transfer.
To Cancel Domain Name Transfers
- Log in to your Account Manager.
- From the Domains menu, select Domain Management.
- From the Domains menu, select Pending Transfers.
- Select the domain name transfer(s) you want to cancel, and then click Cancel. The Cancel Transfer window displays.
- Click OK. A confirmation message displays.
- Click OK.
For information about canceling outgoing transfers, see Accepting or Declining a Transfer to Another Registrar.
How to prepare Domain for Transfer Process?
Before you can authorize a domain name transfer from another registrar to us, you must prepare the domain name and purchase the transfer.
ICANN regulations prohibit transferring domain names (except .au) that were registered or previously transferred in the last 60 days. For more information, click here.
After you complete the steps in this article, see Transferring Domain Names to Us to authorize your domain name transfer.
To Prepare to Transfer Your Domain Name to Us
- Ensure that the administrative contact (admin) for your domain name (registrant contact for .au domain names) has a valid email address in the Whois database. Both registrars use this email address to send you important information about the transfer. For more information, see How do I change my admin email address at my current registrar? NOTE: If your domain name has private registration, a service that hides your personal information from the public, you cannot verify your admin email address in the Whois database. You must contact your current registrar to cancel the private registration, and then you can update the email address, if necessary.
- Unlock your domain name at your current registrar.
- Get an authorization code (also known as an EPP code or transfer key) from your current registrar, if required. Some domain name extensions, primarily country-code top-level domain names (ccTLDs), do not require an authorization code. Some registrars display the authorization code in your account with them, while others email it to the admin email address upon request. For more information, see How do I get an authorization code to transfer my domain name to you?
- Purchase a domain name transfer from our website. If the extension you want to transfer is not listed, you cannot transfer the domain name to us.
When you purchase the transfer, select one of the following nameserver options:
- Keep the existing nameservers... — If you have a hosted website for your domain name (here or elsewhere), select this option to ensure that your site does not go down during the transfer.
- Change ... to park nameservers — If you have email with us for the domain name, are using our Off-site DNS, or created a Premium DNS transfer template prior to the transfer, select this option. For more information, see Managing Domain Names with Off-site DNS and Creating Transfer Templates in Premium DNS. NOTE: If you select this option and are not using Off-site DNS or a Premium DNS transfer template, we park the domain name on our parking nameservers and create a default zone file in your account with us. You can use the Zone File Editor in the DNS Manager to customize the new zone file. For more information, see Managing DNS for Your Domain Names.
Transferring Expired Domain Names
If your domain name has expired, you can still transfer it to another registrar during the renewal grace period. It must be transferred before it falls into redemption, however. The length of the grace period differs by domain name extension. Most general top-level domain name extensions, gTLDs, like .com and .net have an 18-day grace period between expiration and redemption. Country-code extensions, ccTLDs, like .ca and .jp, might have very different grace periods or no grace period at all.
To Transfer Expired Domain Names
- Unlock the domain name. For more information, see Can I unlock an expired domain name?.
- Get the domain name's authorization code, if required. See Can I email the authorization code for an expired domain name? for information.
- (Optional) Initiate and authorize the transfer with your new registrar. Once the transfer is authorized, we notify you of the pending transfer.
- Accept or deny the transfer. See Accepting or Declining a Transfer to Another Registrar for information.
For information about transferring an expired domain name to us, see Can I transfer an expired domain name?
Troubleshooting Domain Name Transfers to Us
When you transfer a domain name to us, problems can occur. On the Pending Transfers page in the Domain Manager, the Status and Admin Email (Registrant Email for a .au) columns provide information on how to resolve problems with your transfers. Refer to the list below to resolve problems with your incoming transfers.
If one of the following error messages displays:
- Error: Domain locked — You must unlock your domain name at your current registrar, and then click Restart transfer now. For more information, see How do I restart a domain name transfer after I correct an error?
- Error: Privacy enabled — You must cancel the privacy for your domain name at your current registrar and change your administrative contact's (admin) email address (if necessary). If you have a .au domain name, you should update your registrat contact's email address. Then, click Restart transfer now. For more information, see How do I restart a domain name transfer after I correct an error? and How do I change my admin email address at my current registrar?
- Error: Invalid authorization code — You entered an invalid authorization code for your domain name transfer. Click Update authorization code to re-enter it. For more information, see How do I update an invalid or missing authorization code for my transfer?
- Error: Transfer rejected — Your current registrar rejected your domain name transfer. Contact your current registrar to resolve outstanding issues, and then repurchase the transfer in your account with us.
If your domain name is stuck in No action required: Initializing status: Normally, this status means that we are initiating your domain name transfer. However, if you registered or transferred the domain name in the past 60 days, ICANN policy says that you cannot transfer it. In this case, the Recommended Action for your transfer says, "You can only transfer domains that were last registered or transferred more than 60 days ago. We'll re-initiate this transfer when the domain is eligible."
NOTE: A 60-day lock does not apply to .au domain names.
Your domain name will remain in this status until we can re-initiate the transfer (if it becomes eligible per ICANN policy), or until the transfer expires (30 days from purchase). If your transfer expires, contact our support team for assistance.
If you did not receive the transfer IDs required to authorize the transfer: The Admin Email column displays the administrative contact's (admin) email address for the domain name, as listed in the Whois database. Depending on the situation, you might need to update your admin email address, update our records, or resend the transfer IDs to your admin email address. For more information, see How do I change my admin email address at my current registrar? and How do I resend the transfer IDs to my updated admin email address?
NOTE: If you have a .au domain name, we will send transfer IDs and a confirmation email to the registrant contact's email address as it displays in the Whois database. If it is inaccurate, you should update it with your current registrar.
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